Shipping & returns
Delivery
- Dubai & Sharjah: 1–2 business days.
- Other emirates: 2–3 business days.
- GCC (distributor orders): quoted per shipment.
Temperature-sensitive items are shipped with appropriate packaging.
Returns
For hygiene and safety reasons, opened medical and sterile products cannot be returned. Unopened items in original packaging may be returned within 7 days of delivery. Damaged or incorrect items are replaced free of charge. Contact info@activexbio.com with your order number.